Privacy Policy

1. Introduction

Momentum World (hereinafter "Company") respects your privacy. This Privacy Policy describes the data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR). By using our services, you consent to the collection and processing of your data.

2. Data We Collect

We collect the following data:

• Personal information: Full name, email, phone, city, country, date of birth.
• Business information: Company name, role, description, number of employees, social media.
• Transaction data: Payment history, subscription plan, bookings.
• Technical data: IP address, browser type, operating system, pages visited, visit duration.
• Cookies: Functional, analytical, and marketing cookies. See Cookie Policy below.

3. Purpose of Processing

We use your data for:

• Providing and improving our services (videography, marketing, advertising).
• Account and booking management.
• Processing payments via Stripe.
• Sending informational newsletters (with your explicit consent).
• Usage analysis and statistics to improve the website.
• Compliance with legal obligations.
• Commercial communication regarding our products and services.

4. Legal Basis

Processing is based on: (a) your consent, (b) contract performance, (c) the Company's legitimate interests (analytics, service improvement, direct marketing), and (d) compliance with legal obligations.

5. Data Sharing

We may share your data with:

• Payment providers: Stripe, for secure payment processing.
• Analytics services: Google Analytics, for usage analysis.
• Email platforms: For sending newsletters.
• Advertising platforms: Meta (Facebook/Instagram), Google Ads.
• Legal authorities: When required by law.

We do not sell your personal data to third parties.

6. Cookies

We use cookies for:

• Essential: Website functionality, login, security.
• Analytical: Understanding how you use the website.
• Marketing: Displaying relevant ads on third-party platforms.

You can manage your cookie preferences through the banner that appears on your first visit.

7. Data Retention

We retain your data as long as your account is active and for 5 years after the expiration or cancellation of your subscription, for legal compliance and business security purposes. Transaction data is retained for 10 years in accordance with tax legislation.

8. Your Rights (GDPR)

Under the GDPR, you have the following rights:

• Access: To know what data we hold about you.
• Rectification: To request correction of inaccurate information.
• Erasure: To request deletion, subject to legal limitations.
• Portability: To receive your data in a readable format.
• Objection: To object to processing for direct marketing purposes.

To exercise your rights: info@momentumworld.gr. We will respond within 30 days.

9. Security

We take reasonable technical and organizational measures to protect your data. However, no method of electronic storage or transmission is 100% secure. The Company is not liable for security breaches not caused by its own negligence.

10. Policy Changes

The Company reserves the right to modify this policy at any time. Continued use of services after a change constitutes acceptance of the new policy.

11. Contact

For questions regarding the privacy policy or your data, contact us at info@momentumworld.gr.